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Home > SEO Services > Managed Computing
3600 Market St.
Suite 850
215-898-6398
Ray Davis, Executive Director
davisr@isc.upenn.edu

Managed Computing (Virtual/Physical Hosting)

Physical Hosting
Physical hosting services allows University schools and centers to house equipment in ISCs secure, highly available Data Center designed to provide the infrastructure necessary to meet client requirements. Clients have the option of using the Fully Managed or the Facilities Managed portion of the Data Center for their physical hosting needs.
Services for the Fully Managed space include Hardware Support:

  • Cabling
  • Local and remote KVM access
  • Hardware installations
  • Decommissions and recycling
  • Disk drive destruction
  • Break/fix hardware remediation
  • Upgrades
  • Asset management
  • Documentation pertaining to floor layout, racks and cabling
Additional Services for the Fully Managed space and Facility Managed (FM):
  • Air conditioned environment with redundant CRAC units (Computer Room Air Conditioning)
  • Under floor water detection
  • Fire detection and suppression
  • UPS power
  • Security card swipe access and CCTV monitoring
  • 24x7x365 monitoring of electrical and environmental systems
  • 24x7x365 on-site operations staff for emergency contact
  • Customer notification of any facility related incidents
  • Capacity Planning

Please contact Computer and Data Operations for additional information regarding services and pricing.

Virtual Hosting
ISC offers virtual hosting services to all University schools and centers as an alternative to physical hosting which will benefit any school or center needing the flexibility that owning their own server would provide without the overhead of maintaining it.

Virtual Hosting Benefits:

  • Elimination of hardware acquisition costs
  • Hardware high availability
  • Supports Penn’s Green Campus Partnership
  • Faster implementation
Virtual Hosting services include:
  • Evaluating your needs and providing the best virtual solution for your School or Center
  • Setup of the virtual machine
  • Security patching
  • Monitoring of the virtual server
Please contact Infrastructure Development for more information on the services and benefits of Virtual Hosting.

 
 
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